Effective Date: May 31, 2025
This Privacy Policy explains how Dependable Garage Door Repair (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website or interact with our services.
By using this site, you agree to the practices described below.
1. Information We Collect
We may collect personal information such as:
- Full name
- Phone number
- Email address
- Service request details
- IP address and browser/device info (automatically through cookies)
We collect this information through:
- Contact or quote forms
- Email or phone communications
- Automatic tracking on our website
2. How We Use Your Information
We use your data to:
- Respond to inquiries or service requests
- Provide and improve our garage door services
- Contact you regarding appointments or follow-ups
- Maintain website performance and security
- Comply with legal obligations
We do not sell or share your data for third-party marketing.
3. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Analyze website traffic and usage patterns
- Improve site functionality and user experience
- Remember user preferences
Types of cookies we use:
-
Essential cookies – Required for core site functionality
-
Analytics cookies – Help us measure performance (e.g. via Google Analytics)
-
Functionality cookies – Remember your preferences for future visits
You can control or disable cookies through your browser settings. Disabling cookies may affect some site features.
4. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service requests
- Comply with legal, regulatory, or tax obligations
- Improve our internal records and customer service
5. Minimum Age Requirement
Our website and services are intended only for individuals 18 years of age or older.
We do not knowingly collect or store data from individuals under 18.
6. Your Rights
You have the right to:
- Request access to the personal data we hold
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent (where applicable)
To exercise any of these rights, please contact us at the email address listed below.
7. Data Security
We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, misuse, or disclosure.
However, no data transmission over the internet is completely secure. Use of our website is at your own risk.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly.
9. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us at:
info@dependabledoorgarage.com
